Highbrow Additional Needs
Highbrow Additional Needs curates the BEST autism, sensory and occupational therapy videos in the world and puts them in one child-friendly, ad-free app.
Highbrow Additional Needs is part of the Highbrow suite of apps. All Highbrow apps are focused on being solely educational.
Accounts & Subscriptions
I have already have a Highbrow account, do I still need to register?
No. If you already have a Highbrow account, you can go ahead and sign in with the your existing Highbrow log in details.
I've forgotten my password. How do I reset it?
Go to joinhighbrow.com/user/password-reset/ and enter your email. This will send a password reset link to the email account that you used for sign up.
Does my subscription automatically renew?
Yes, your subscription will automatically renew every month - unless you let us know you'd like to go.
How do I cancel my subscription?
You can cancel any time by following the instructions below for your method of signup. Once you cancel, your subscription runs until the end of the current billing period, and you will not be billed for the following month.
As you signed up via the Apple Store:
- Inside the Settings app on your iPhone or iPad, select 'iTunes & App Store' and click on your Apple ID
- Select 'View Apple ID' and enter your Apple ID password or fingerprint ID in the popup window and select 'Subscriptions'
- Select the Subscription you want to cancel, select 'Cancel Subscription', and select 'Confirm' when prompted
The video stream is poorer quality than I expected. How do I correct this?
If your Highbrow videos are less than beautiful let's fix it! First, check your WiFi signal. Try moving closer to your wireless router or reconnecting to your WiFi. If this doesn't work, try closing the app and/or restarting the device.
What if I still have a question?
If there's anything that isn't clear, any feedback you have for us, or even if you'd just like to chat, drop us an email at email@example.com and we'll get back to you as soon as we can.